My 홈택스가 보이지 않는데 어떻게 해야 하나요?

I understand you're experiencing an issue where "My Home Tax" is not visible. This can be frustrating, but there are several common reasons and solutions for this problem.

Troubleshooting Steps:

1. Browser Compatibility: Ensure you are using a compatible browser. The National Tax Service (NTS) often recommends specific browsers like Chrome or Edge. If you are using Internet Explorer (IE), you might need to adjust its environment settings.
2. Network and Security Settings: If you are accessing Home Tax from a company network, your company's security policies or firewall settings might be blocking access. You may need to allow specific IP addresses or ports (80, 443) used by the NTS.
3. Temporary Service Issues: Occasionally, the Home Tax service itself might be undergoing temporary maintenance or experiencing technical difficulties. In such cases, waiting a short while and trying again later is often effective.
4. Cache and Cookies: Sometimes, clearing your browser's cache and cookies can resolve display issues.
5. Contact Customer Support: If the problem persists after trying the above steps, it is recommended to contact the NTS customer center for further assistance. You can reach them by dialing 126 (without an area code).

These steps are based on common troubleshooting advice provided by the NTS for Home Tax access issues.